TERMS AND CONDITIONS
Legal and Compliance Mortgage4You Ltd is directly authorised and regulated by the Financial Conduct Authority. entered on the FCA register under reference 300161 Terms of Business These Terms and Conditions are issued on behalf of Mortgage4You Ltd, 36 Ashley Rd New Milton BH25 6BB who can be contacted by telephone on 01425627603.
Authorisation Mortgage4You Ltd is a directly authorised firm, regulated by the Financial Conduct Authority. The Financial Conduct Authority regulates the financial services industry in the UK and their address is The International Quarter of Stratford: 12 Endeavour Square, London E20 1JN. You can check this by visiting the Financial Conduct Authority website
FCA No. 300161 or by contacting the FCA on 0800 111 6768
Permissions Our permitted business is advising on and arranging mortgages and non-investment insurance contracts. NBWe occasionally advise on some products, (e.g. certain Buy-to-Lets) that are not regulated, but we always apply the same rigorous standards to all our services
Fees We do not charge fees for our advice or any of our services
Communication We will communicate with you in English both verbally and written – all electronic communication will be securely encrypted.
Scope of Service We provide services from the whole market.
Data Protection - See our Privacy Policy here
The information you have provided is subject to the Data Protection Act 1998 (the “Act”). By accepting this document you consent to us or any company associated with us for processing, both manually and by electronic means, your personal data for the purposes of providing advice, administration and management.
“Processing” includes obtaining, recording or holding information or data, transferring it to other companies associated with us, product providers, the FCA or any other statutory, governmental or regulatory body for legitimate purposes including, where relevant, to solicitors and/or other debt collection agencies for debt collection purposes and carrying out operations on the information or data.
We will not contact you or pass your details to other companies associated with us to contact you (including by telephone) with details of any other similar products, promotions, or for related marketing purposes in which we think you may be interested. We will obtain your consent to contact you ourselves in the future to ask if you require our services any further.
The information provided may also contain sensitive personal data for the purposes of the Act, being information as to your physical or mental health or condition; the commission or alleged commission of any offence by you; any proceedings for an offence committed or alleged to have been committed by you, including the outcome or sentence in such proceedings; your political opinions, religious or similar beliefs, sexual life; or your membership of a Trade Union. If at any time you wish us to cease processing your personal data or sensitive personal data, please contact The Data Protection Officer at Mortgage4You Ltd, 36 Ashley Rd New Milton BH25 6BB who can be contacted by telephone on 01425627603.You may be assured that we and any company associated with us will treat all personal data and sensitive personal data as confidential and will not process it other than for legitimate purposes. Steps will be taken to ensure that the information is accurate, kept up to date and not kept for longer than is necessary. Measures will also be taken to safeguard against unauthorised or unlawful processing and accidental loss or destruction or damage to the data.
Subject to certain exceptions, you are entitled to have access to your personal and sensitive personal data held by us. You will not be charged a fee for supplying you with such data.
These Terms of Business are governed and shall be construed in accordance with English Law and the parties shall submit to the exclusive jurisdiction of the English Courts.
NB Our guidance is subject to UK regulatory regime and therefore targeted at UK customersComplaints If you are unhappy with our service. If you have a complaint about your adviser, or any financial advice you have received, please contact us: Mortgage4You Ltd, 36 Ashley Rd New Milton BH25 6BB Tel 01425627603 and ask for the Complaints Handling Officer. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service 0800 0234567 Exchange Tower, Harbour Exchange, London E14 9SR
We are also covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the FSCS if we cannot meet our obligations. Further information about compensation scheme arrangements is available from the FSCS, 0800 6781100
10th Floor Beaufort House15 St Botolph Street London EC3A 7QU
Your statutory rights
Nothing in these conditions will reduce your statutory rights relating to faulty or misdescribed goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens Advice Bureau. The contents of this website are believed to be correct at the date of publication Every care is taken to ensure that the information in this website is accurate. However, all information and figures are subject to change and you should always make enquiries and, where necessary, seek legal advice before entering into any transaction. The information in this website is of a general nature and does not constitute advice in any way. You should seek professional advice tailored to your needs and circumstances before making any decisions.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP
REPAYMENTS ON YOUR MORTGAGE. |